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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Yolanda Santiago

December 11, 2024

5  out of  5
rating by Yolanda Santiago
"The agents are kind and helpful!"
We responded:
"Thank you so much for a fantastic 5-Star review, Yolanda! It’s our pleasure to service your policies for the past 20 years, and we are glad that you are satisfied. Your positive feedback motivates our team to strive in always delivering remarkable service. "
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Celso Santiago

December 11, 2024

5  out of  5
rating by Celso Santiago
"Great service!"
We responded:
"Thank you, Celso, for the excellent 5-star rating! State Farm has grown with you and your family for 20 years! We truly appreciate your loyalty. We hope that we can continue to service your household in the years to come!"
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Althea Mira

December 11, 2024

5  out of  5
rating by Althea Mira
"I’ve had a great experience. Their customer service is always responsive and helpful. Filing a claim was hassle free and they went above and beyond to resolve my issue/process the claim fast. Special mention to Ms Glazy. She helped me a lot with everything. I feel confident knowing they’ve got my back when I need them. Highly recommend them to anyone looking for reliable car insurance!"
We responded:
"Thank you, Althea, for the excellent 5-star rating! We are grateful for your family’s loyalty to our office. Your referral is also greatly appreciated. We are very glad that we were able to make your Claims experience a good one. We know that having a claim can be stressful and sometimes very time-consuming, so we try to make it as seamless as possible."
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Sonia Pena

November 12, 2024

5  out of  5
rating by Sonia Pena
"I had the pleasure of working with Ms. Glazy, and I must say, she is an absolute gem! Her extensive knowledge, efficiency, and friendliness made my experience outstanding. She took the time to patiently explain all the insurance options to me, ensuring I understood everything clearly. Ms. Glazy sets the gold standard for what customer service should be in any business."
We responded:
"Thank you so much for an awesome 5-Star review, Sonia! We appreciate your kind words and praises. Glazy and the rest of the team are happy to hear that you are very satisfied with the service."
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Weng Pineda

November 9, 2024

5  out of  5
rating by Weng Pineda
"Very pleased with the service provided by your agent, Glazy. She took the time to patiently explain the different coverage options we could choose from. She was also very prompt with her responses whenever we tried to contact her."
We responded:
"Thank you, Weng, for the excellent 5-star rating! Our entire team strives to be Good Neighbors by providing you with outstanding customer service."
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MILA MONTEMAYOR

October 23, 2024

5  out of  5
rating by MILA MONTEMAYOR
"Tita and staff have been servicing my policies for over 30 years. Great customer service!"
We responded:
"Thank you so much for a fantastic 5-Star review, Mila! It has been a pleasure servicing your policies for the past 32 years. We appreciate your loyalty, and we are glad that you are satisfied with our service. "
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Annabelle Sagum

September 26, 2024

5  out of  5
rating by Annabelle Sagum
"Thank you, Ms. Glazy for always giving an extra mile on providing services!"
We responded:
"Thank you, Annabelle, for the excellent 5-star rating! The entire Tita De Guzman Team appreciates your feedback. We know that you have a number of options for auto insurance, so we are grateful that you have chosen us to service your policy. "
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Ryan Alexander

September 10, 2024

5  out of  5
rating by Ryan Alexander
"Great service, shoutout to Glazy Santiago."
We responded:
"Thank you so much for a fantastic 5-Star review, Ryan! The entire team at Tita De Guzman's office always try to provide remarkable service to our clients, so we are glad that you are satisfied. "
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Cindy Villareal

August 21, 2024

5  out of  5
rating by Cindy Villareal
"I had the best customer service experience with an insurance company and, to be honest, probably one of the best customer service experiences in my life. Agent was very knowledgeable and thorough in explaining my options and future charges. She was very friendly and accommodating. She went over and beyond in assisting me with the all the help and information I needed. I will recommend her and her office to my family and friends."
We responded:
"Thank you, Cindy, for a fantastic 5-star review! Our agent appreciates your kind and encouraging words. We always strive to deliver remarkable service, and we are glad that you feel that you received such service. We wish you all the best! "
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Elvis Tamayo

August 1, 2024

5  out of  5
rating by Elvis Tamayo
"I want to commend my car insurance agent, Ms. Tita "Glazy" De Guzman for her outstanding service. She is always professional, knowledgeable, and incredibly helpful. Ms. Glazy made understanding my policy easy and ensured I had the best coverage for my needs. Thank you for your excellent service!"
We responded:
"Thank you, Elvis, for an awesome 5-star review! Our Team appreciates your feedback, and we love hearing from our customers. We’re glad we could help you with your auto insurance and that you were able to work with our team member, Glazy. "
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Alyssa Abejo

July 23, 2024

5  out of  5
rating by Alyssa Abejo
"Thank you for always being there and updating us of our claims. Shoutout to Ate Glazy :)"
We responded:
"Thank you for the wonderful 5-star review, Aiko! Our team truly enjoys servicing your household. We are glad we could help you with your insurance needs and that you were able to work with Glazy. "
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Andrea Abee

July 19, 2024

5  out of  5
rating by Andrea Abee
"Glazy and the rest of Tita de Guzman’s team are always helpful and respond quickly! They’re definitely on top of their work. Happy to be insured them :)"
We responded:
"Thank you, Andrea, for an awesome 5-star review! We have been servicing your family’s insurance needs for over 20 years now and we greatly appreciate your loyalty. Now that you have your own family, we will do our best to provide the best advice to address any changes in your insurance needs. "
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Faye Gotauco

July 18, 2024

5  out of  5
rating by Faye Gotauco
"excellent service, patience and consideration of my insurance needs. when you have a billing questions they get back to you right away."
We responded:
"Thank you so much for a fantastic 5-Star review, Faye! It’s our pleasure to have been servicing your policies for the past 12 years. We appreciate your loyalty, and we are glad that you are satisfied. We also want to thank you for your recent referral. 😊"
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Joshua Deang

July 1, 2024

5  out of  5
rating by Joshua Deang
"We have been with State Farm for some time now, and they have been really helpful. Tita and her staff are easy to talk to and are always available when you need them. They communicate promptly and effectively. Highly recommended."
We responded:
"Thank you, Joshua, for the excellent 5-star rating! We are grateful for you and your family’s loyalty to our office. We want to thank you too for being responsive when we reach out to you. We are able to process your requests and resolve issues swiftly because you make time to reply to us. "
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Nadia Brillantes

June 30, 2024

5  out of  5
rating by Nadia Brillantes
"Excellent service! Keep up the good work 😊"
We responded:
"Thank you, Nadia, for the 5-stars! Our local State Farm team appreciates your feedback. We will continue to strive to provide excellent service 😊"
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onyotubero

May 1, 2024

5  out of  5
rating by onyotubero
"Everything is easy with Tita de Guzman’s State Farm Agency. ❤️❤️❤️❤️❤️❤️"
We responded:
"Thank you so much for a wonderful 5-Star review, Abel! We are very glad that you find it convenient to transact with our team. It’s always a pleasure servicing your policies. 😊 "
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Christopher Valeros

April 24, 2024

5  out of  5
rating by Christopher Valeros
"I wanted to share my experience dealing with Tita de Guzman StateFarm insurance agent Glazy Santiago. Glazy is very accommodating and very pleasant to deal with. She always takes her time to provide our us with the best possible payment options. She goes above and beyond to make sure we are satisfied with their services. I really recommend to talk to Glazy if you ever need help with your insurance coverage."
We responded:
"Thank you so much for an awesome 5-Star review, Chris! We are glad that you are satisfied with our service. We are very much encouraged with your kind words. State Farm has grown with you and your family for almost 24 years! We truly value your loyalty. We hope that we can continue to service you and the next generation of Valeros 😊. "
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Kian Valeros

April 24, 2024

5  out of  5
rating by Kian Valeros
"Wonderful customer service always willing to help! Very kind willing to answer all of my questions!"
We responded:
"Thank you, Kian, for the excellent 5-star rating! We are grateful for your family’s loyalty to our office. We started servicing your household even before you were born! Always feel free to reach out to us with your questions. Please know that we also appreciate that you promptly reply to us whenever we have questions/clarifications. "
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John Gravelle

April 18, 2024

5  out of  5
rating by John Gravelle
"Glazy is our representative she’s always on top of any issues and questions we may have, I’m so happy with all the services and keep us up to date any changes on our policy. I highly recommend this particular State Farm because of the staff are professional and great when it comes solving problems including the time when someone rear ended my car & other situations. I never really had a chance to tell Glazy we appreciated everything she has done keep up the great work. Thank you Glazy!"
We responded:
"Thank you, John, for the excellent 5-star rating! We appreciate your kind words and your “endorsement” of our office 😊. Glazy and the rest of the team are motivated! We have had the pleasure of servicing your policies since 2003, so we are grateful for your loyalty. We also want to thank you for responding quickly when we reach out to you. You always make time to call back/reply, so it helps us resolve issues swiftly. "
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Rose Shaw

April 18, 2024

5  out of  5
rating by Rose Shaw
"I appreciated StateFarm Insurance customer service very much! The Tita de Guzman agent representative Ms. Glazy is alway offering customer excellent helps to solve all issues with her professional knowledge and proactive assistance work attitude. Thanks a lot! Rose Shaw"
We responded:
"Thank you so much for a fantastic 5-Star review, Rose! It’s our pleasure servicing your policies for the past 12 years. Glazy and the team always try to provide remarkable service to our clients so we are glad that you are satisfied with the service from our office. "
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Helen Laroya

April 9, 2024

5  out of  5
rating by Helen Laroya
"Our family has been happy customers of Tita de Guzman State Farm Insurance Agency for probably 20 years now. It’s such a pleasure working with them, especially Glazy Santiago. She is very professional and is always ready to address our questions and concerns. She responds promptly and provides detailed explanations. You can tell that she cares about your concern. Thank you, Glazy! Thank you, Tita de Guzman State Farm Insurance Agency!"
We responded:
"Thank you so much for an awesome 5-Star review, Helen! State Farm has grown with you and your family for over 20 years! We were always glad to hear from you mom because she was such a wonderful person. And it's no surprise that you and your brothers are just as nice:) We know you have a lot of options for insurance, so we truly appreciate your loyalty. With your encouraging words, we will continue to provide remarkable customer service. "
Profile photo of Elaine Laroya

Elaine Laroya

April 4, 2024

5  out of  5
rating by Elaine Laroya
"We have been dealing with this company for almost 20 years. Their customer service is exceptional. If you have a question or concern, they will get back to you in a timely manner and explain thoroughly."
We responded:
"Thank you, Elaine, for the fantastic 5-star rating! Our Team appreciates your kind and encouraging words. Yes, we have had the pleasure of servicing your household for over 20 years! We still miss Ms. Tita as she used to be our go-to person for this household, but we are glad to connect with the next generation of Laroyas. We look forward to servicing your policies in the years ahead!"
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Kaye Lo

March 22, 2024

5  out of  5
rating by Kaye Lo
"I recently had the pleasure of working with Glazy for my car insurance needs, and I cannot recommend their services highly enough. From the moment I reached out for a quote, I was impressed by their professionalism, expertise, and dedication to finding the best coverage for me. Glazy took the time to thoroughly assess my situation, patiently answering all of my questions and addressing any concerns I had. They demonstrated a deep understanding of the intricacies of car insurance policies and helped me navigate through the various options available to me. Their personalized approach made me feel valued as a customer, and I never felt like just another policy number. In addition to their exceptional service, I have found peace of mind knowing that I am backed by a reputable company like State Farm. With Glazy in my corner, I feel confident that I am protected in the event of any unforeseen circumstances on the road. Overall, my experience with Glazy and State Farm has been nothing short of outstanding. If you're in need of car insurance, look for Glazy for an expert guidance, unparalleled service, and the peace of mind you deserve."
We responded:
"Thank you so much for a wonderful 5-star review, Kaye! First, welcome to State Farm! We greatly appreciate your kind words and glowing recommendations. And we are very glad that you had a remarkable experience with our office. Glazy and the rest our team aim to address concerns and answer questions promptly. With your encouraging words, we are motivated to continue doing our best to deliver excellent service. "
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Sean Albert Saint-Claire

March 14, 2024

5  out of  5
rating by Sean Albert Saint-Claire
"I recommend should i called my agent GLAZY at state farm. You are very helpful, it was very pleasant to have business with you. Keep doing what you do. Thank you so much."
We responded:
"Thank you so much for an awesome 5-Star review, Sean! And welcome to State Farm! We appreciate your kind words and encouragement. We are glad that you had a very pleasant experience with us. Rest assured that we will continue to strive providing remarkable service. By the way, thank you for the referrals!"
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Luis Fernandez

March 7, 2024

5  out of  5
rating by Luis Fernandez
"Very helpful. Really shows compassion and generosity with her time and efforts at all times. I appreciate you guys. Blessings to you."
We responded:
"Thank you, Luis, for the excellent 5-star review! It is always a pleasure servicing your policy. We appreciate your responsiveness. You always make time to reply to us when we reach out to you."